MEDION AG Privacy Policy (as of December 2019)
Thank you for visiting MEDION (MEDION AG, Am Zehnthof 77,
45307 Essen). We take the protection of your personal data very seriously and
want you to feel safe when using our homepage and our products. The protection
of your privacy in the processing of personal data is a central and important
concern for MEDION, which we also take into account in all our business
processes. We take care of the protection of your data collected, processed and
used by us during your visit to the MEDION website. And we are happy to be your
contact person for all questions regarding MEDION data protection and also take
up your suggestions and take care of very timely completion. The statement may
be updated from time to time. We therefore ask you to read them regularly. The
last line in this statement below indicates when it was last updated.
Table of contents
1.
Principles
2. Sources and data used
3. Purpose of processing and legal bases
4. Customer account5. Customer Service
6. Transfer of data to third countries or to international organisations
7. Storage periods
8. Your rights to the persons concerned
9. Obligation to provide data
10. Automated decision-making and profiling
11. Onsite targeting and website optimization
12. Collection of personal data when visiting our website
13. Handling your data during payment processing
14. Newsletter15. Privacy policy for Social Plugins
16. Information about your right to object under Art.
21 General Data Protection Regulation (GDPR)
17. Information on Apps18. Responsible body
19. SPECIAL DATA PROTECTION FOR STAUBSAUGERROBOTER
MD18861/MD18871
1. Principles
Your personal data will only be collected, processed and used in accordance
with the law and in good faith. As far as possible, we design our business
processes in such a way that the requirements for data protection are already
taken into account in the development of the products and service offerings and
that personal data is anonymized in such a way that the data subject cannot or
can no longer be identified if this does not jeopardize the agreed purpose.
MEDION uses your personal data, for the technical management and further
development of this website, for customer, user management and marketing, to
inform you about our services and products and for other well-defined purposes.
2. Sources and data used
In the course of our business relationships, we process personal data that we
have received directly from you. In addition, we process personal data that we
may legitimately obtain from publicly available sources or which are
legitimately transmitted to us by other third parties, insofar as this data is
necessary for the provision of the corresponding services and within the scope
of the agreed purpose. We store your data necessary for the processing of your
order, the use of our products or the delivery of services, such as repairs,
and – if selected by you – for the processing of payments. This is personal
data such as your address details, the date of birth (for transactions with age
verification) and data necessary for certain payment methods. The respective
order data (item, quantity, price, etc.) is assigned to your address data. In
most cases, MEDION is already legally obliged to collect this data (for
example, in the case of age verification in accordance with the Youth
Protection Act or the Tax Code).
3. Purpose of the processing and legal
bases The processing of
your personal data is carried out in accordance with the provisions of the
European General Data Protection Regulation (GDPR) and the Federal Data
Protection Act and also the country-specific regulations in North
Rhine-Westphalia:
In order to fulfil contractual obligations (Art. 6 sec. 1 b GDPR):
The processing of personal data takes place in the context of the trade in
products and services in the field of consumer electronics. The purposes of
data processing are primarily based on the specific product (e.B. physical or
digital) and its application possibilities or also on the order placed with us
(e.B. repair). Further details on data processing purposes can be found in the
contract documents, operating instructions and terms and conditions or terms of
use.
In the context of the balance of interests (Art. 6 sec. 1 f GDPR):
As far as necessary, we process your data beyond the actual fulfilment of the
contract in order to safeguard legitimate interests of us or third parties.
This includes the examination and optimization of needs analysis procedures for
direct customer contact, advertising or market and opinion research, insofar as
you have not objected to the use of your data for this purpose, the assertion
of legal claims and defense in the event of legal disputes, the guarantee of IT
security and OPERATIONS of MEDION, the prevention and investigation of criminal
offences due to official order, and the measures for the business management
and further development of MEDION services and products.
On the basis of your consent (Art. 6 sec. 1 a GDPR):
If we have your consent to the processing of personal data for certain purposes
(e.B. transfer of data in the group, evaluation of data for marketing
purposes), the legality of this processing is given on the basis of your
consent. The consent given can be revoked at any time. This also applies to the
revocation of declarations of consent given to us before the GDPR was applied,
i.e. before 25.05.2018. The revocation of consent does not affect the legality
of the data processed up to the revocation.
Due to legal requirements (Art. 6 sec. 1 c GDPR) or in the public interest
(Art. 6 sec. 1 e GDPR):
This includes, for example, identity and age verification or the fulfilment of
tax control and reporting obligations. Insofar as not presented below, no
personal data will be processed when using this website; that is, not stored or
modified or passed on to third parties.
4. Customer account
In order to provide you with the greatest possible comfort when making your
purchase, we offer you the permanent storage of your personal data in a
password-protected MEDION customer account for mediON's online offers. After
this customer account has been set up, no re-entry of your personal data is
required for the ordering process. If you already have an account for an online
offer at MEDION, the master data stored there will be transferred to your
MEDION customer account. Your MEDION customer account can henceforth be used
for ordering in the online offers at MEDION-, without the need for a separate
registration or re-disclosure of detailed user data. In addition, you can view
and change the data stored about you in your customer account at any time and
save .B items permanently for a later purchase. In addition to the data
requested when placing an order, you must provide a self-selected password to
set up a customer account. This is used together with your e-mail address for
access to your MEDION customer account. The legal basis for this is Article 6
paragraph 1 letter b) GDPR, i.e. you provide us with the data on the basis of
the contractual relationship between you and us. Your data will be passed on to
the operator of the respective offer for the processing of sales contracts or
other services commissioned by MEDION. The latter receives the data that is
required for the provision of the respective commissioned service, i.e.
verification of the log in data (e-mail address, password, if applicable
telephone number). We generally exclude any further disclosure of this data to
third parties. If you request the deletion of the MEDION customer account, your
data will be deleted accordingly. Furthermore, the processing and storage of
data is the responsibility of the respective operator of the used offer, who
uses the data that are necessary for the provision of the commissioned service
for this purpose and then archives them in accordance with the statutory
retention periods.
5. Customer Service
Personal data, which you provide to us when filling out contact forms, by
phone, by e-mail or via social media, we will of course treat confidentially.
We use your data only for a specific purpose to process your request. The legal
basis for data processing is Article 6 (1) (f) or Article 6 (1) (b) GDPR. Our
and your concodonent (legitimate) interest in this data processing results from
the aim of answering your enquiries, solving any problems that may arise and
thus to maintain and promote your satisfaction as a customer or user of our
website. If you participate in one of our customer surveys, this is done on a purely
voluntary basis. These anonymous surveys do not store any information that
allows conclusions to be drawn about the participants in the surveys. Only the
date and time of your participation will be saved. Any personal information you
provide during the response to our survey will be deemed to be voluntary and
stored in accordance with the GDPR. Please refrain from mentioning names or
similar in the free text boxes that allow conclusions to be drawn about you or
others. In the case of a declaration of consent in the context of a customer
survey, Article 6 (1) (a) GDPR is the legal basis for data processing based on
consent. If you have given your consents in the context of a customer survey,
you have the option to revoke these consents at any time with effect for the
future. In these cases, further details are regulated in the specific data
protection principles of the respective customer survey. Exceptionally, data is
processed on our behalf by processors in the field of customer service. These
are carefully selected, are also audited by us and contractually obliged in
accordance with Article 28 GDPR. If necessary to process your request, the data
you provide may be passed on to MEDION companies. Furthermore, it may be
necessary that we pass on extracts of your request to contractual partners
(e.g. suppliers for product-specific enquiries) for processing your request. In
these cases, the request will be anonymized beforehand, so that the third party
cannot establish any connection with you. If the disclosure of your personal
data is necessary in individual cases, we will inform you about this in advance
and obtain your consent. The results of our customer surveys are generally used
purely for internal evaluations. We will not pass on personal data to third
parties unless you have expressly consented to this. The results of our
customer surveys are generally used purely for internal evaluations. We will
not pass on personal data to third parties unless you have expressly consented
to this.
6. Transfer of data to third countries or
to international organisations
A transfer of data to entities outside the European Union (so-called third
countries) takes place insofar as it is necessary for the execution of your
orders, it is required by law or you have given us your consent. In addition,
MEDION does not transmit any personal data to agencies in third countries or
international organisations. However, MEDION uses service providers for certain
orders, which also use service providers who may have their registered office,
parent company or data centers in a third country. Under Article 45 of the
GDPR, transmission is permitted if the European Commission has decided that
there is an adequate level of protection in a third country. If such a decision
has not been taken, MEDION or the Service Provider may only transfer personal
data to a third country or to an international organisation provided for
appropriate safeguards (e..B standard data protection clauses adopted by the
Commission or the supervisory authority in a particular procedure) and
enforceable rights and effective remedies are available. MEDION has agreed
contracts with these service providers for so-called order processing, which
stipulate that their contractual partners always conclude basics for data
protection in compliance with the European data protection level.
7. Storage periods
MEDION processes and stores your personal data as long as this is necessary for
the fulfilment of our contractual and legal obligations. If the data is no longer
necessary for the fulfilment of contractual or statutory obligations, they are
regularly deleted, unless their – temporary – further processing is required
for the following purposes: preservation of evidence within the scope of the
statutory statute of limitations. According to Sections 195 et seq. of the
Civil Code (BGB), these limitation periods can be up to 30 years, with a
regular limitation period of three years. Furthermore, this includes the
fulfilment of commercial and tax retention obligations in accordance with the
German Commercial Code (HGB) or the Tax Code (AO). The retention or
documentation deadlines set out in the aforementioned laws are two to ten
years.
8. Your data subjects
Any person affected by the processing of personal data has the right
to:information ( Section 34 OF the BDSG, Art. 15 GDPR), correction (Art. 16
GDPR), deletion ( Section 35 BDSG, Art. 17 GDPR), restriction of processing
(Art. 18 GDPR), data portability (Art. 20 GDPR) and GMO objection ( Article 21
GDPR). However, restrictions apply to the right of information and cancellation
under Sections 34 and 35 of the German Federal Data Protection Act (Article 23
OF the GDPR), and there is also a right of appeal to a competent data
protection supervisory authority (Art. 77 GDPR i. V.m. Section 19 of the GERMAN
Federal Data Protection Act). For MEDION, this is the State Commissioner for
Data Protection and Freedom of Information North Rhine-Westphalia, P.O. Box
200444, 40212 Düsseldorf.
https://www.ldi.nrw.de/metanavi_Kontakt/index.php
9. Obligation to provide data In the
context of
our business relationship, you must provide the personal data necessary for the
establishment and execution of a business relationship and the fulfilment of
the associated contractual obligations or which we are legally obliged to
collect. Without this information, we will generally not be able to enter into
or execute the contract with you or the enforcement of your legal rights (e..B
guarantees and warranties) is at risk.
10. Automated decision-making and
profiling
In order to establish and execute the business relationship, we do not
generally use fully automated decision-making in accordance with Article 22
GDPR. If we use these procedures in individual cases, we will inform you about
this separately, if this is required by law. We process some of your data
automatically with the aim of evaluating certain personal aspects (profiling).
We use profiling e.B. in order to be able to inform you about products and
services in a targeted manner or we use evaluation tools. These enable
needs-based communication and advertising, including market and opinion
research.
11. Onsite targeting and website
optimization
On our website, information on the optimization of our websites and the
advertisements displayed on it is collected and evaluated using cookies. In
particular, this is to ensure that, based on your previous usage behaviour, you
will only see advertisements based on your actual or alleged interests on your
terminal devices. The information processed for these purposes contains, for
example, information about which of our products you are interested in. The
legal basis for this data processing is Article 6 (1) (f) GDPR. The
optimization of our websites for a better shopping experience and the avoidance
of advertisements that are not of interest to you is in your interest as well
as in our interest. The recording and evaluation is exclusively pseudonymous
and does not allow us to identify you directly. In particular, the information
will not be merged with your other personal data. We use AB TASTY's web
analytics service AB TASTY SAS, 3 impasse de la Planchette, F-75003 Paris
("AB Tasty") to perform A/B or multivariate tests to continuously
improve our online offering. AB Tasty collects statistical information about
visitor access. This information is usage data (used browser, number of pages
viewed, number of visits, order of visit, duration of visit, interactive actions
such as filling/emptying a shopping cart, recording of the use of individual
websites (except in the check-out and the "My MEDION" area) etc.)
which are recorded anonymously and statistically evaluated. It is not possible
to inference a specific person or an individual purchase at any time. In
addition, AB Tasty uses your IP address to geolocation (regional details of
your location). After geolocation, which occurs immediately when you visit the
site, your IP address will be deleted immediately. A personalized pattern is
created to display content that meets your interests. This pattern is encrypted
and does not allow conclusions to be drawn about yourself. Cookies are stored
for the storage and recognition of page visitors. These have a maximum term of 13
months and are then automatically deleted. You can also delete the cookies
manually or prevent them from being stored in the future. An opt-out cookie is set via the
link https://www.medion.com/de/shop/#abtastyoptout=1, which
prevents future storage. If you delete your browser cookies, a new opt-out via
this link is necessary. We would like to point out that with an opt-out, some
functions of the website are not available or are only available to a limited
extent. Recipients of the data are the service providers highlighted above, who
process your data on a contractual basis purely for a specific purpose
according to our instructions. The cookies used here and the information
contained therein are stored in accordance with the cookie regulations and
deleted immediately upon objection.
12. Collecting personal data when visiting
our website When you visit our
website, if you do not register or otherwise provide us with information, we
only collect the personal data that your browser transmits to our server.
Therefore, when you view our website, we collect the following data, which are
technically necessary for us to display our website and to ensure stability and
security (legal basis is Art. 6 sec. 1 p. 1 lit. f GDPR):- IP address - date
and time of the request - time zone difference to Greenwich Mean Time (GMT)—
content of the request (concrete page) - access status/HTTP status code - each
amount of data transferred - website from which the request originates -
browser - and its interface- language.
Cookies
In addition to the aforementioned data, cookies are stored on your computer
when you use our website. Cookies are small text files that are stored on your
hard drive as associated with the browser you are using and through which
certain information flows to the place that sets the cookie (here through us).
This is used, for example, to analyse the performance of the website through
cookies, which help to improve our website by providing us with aggregate
statistics on the number of visitors to a page, which areas of a site are
viewed the most and the city or location of users. These can be installed by
external analysis providers commissioned by us. These cookies do not personally
identify you. Cookies cannot run programs or transmit viruses to your computer.
They only serve to make the Internet offer more user-friendly and effective
overall. MEDION uses the following types of cookies: Transient Cookies and
Persistent Cookies. Transient cookies are automatically deleted when you close
the browser. This includes, in particular, session cookies. These store a
so-called session ID, which can be used to assign various requests from your
browser to the common session. This allows your computer to be recognized when
you return to our website. Session cookies are deleted when you log out or
close the browser. Persistent cookies are automatically deleted after a
predetermined duration, which may vary depending on the cookie. You can delete
the cookies in your browser's security settings at any time. You can configure
your browser setting according to your wishes and, for example.B refuse to
accept third-party cookies or all cookies. Please note that you may not be able
to use all the features of this website. Please note that most browsers offer
different ways to protect your privacy. You can allow e.B. first-party cookies,
but block third-party cookies or be notified each time a website wants to
install a cookie. Please note that such a deactivation of cookies will prevent
the setting of new cookies. However, it does not prevent previously set cookies
from continuing to work on your device until you have deleted all cookies in
your browser settings. The instructions for managing cookies on your browser
can usually be found under the help function of the browser or in the user
manual of your smartphone or the used stationary or mobile product with
internet access. In addition, we use cookies to identify you for subsequent
visits if you have an account or a separate individual access to our offers.
Otherwise, you would need to log in again for each visit. The Flash cookies
used are not collected by your browser, but by your flash plug-in. Furthermore,
we use so-called HTML5 storage objects, which are stored on your device. These
objects store the required data independently of your browser and do not have
an automatic expiration date. If you do not want to process Flash cookies, you
must install an add-on, for example for Mozilla Firefox or the Adobe Flash
Killer cookie for Google Chrome. You can prevent the use of HTML5 storage
objects by using private mode in your browser.
Listing of our cookies:
|
Name of the cookie |
Type of cookie/purpose |
Cookie |
Runtime |
|
Sociomantic |
Retargeting |
The code of the provider is used for marking in the MEDION online shop for commercial re-contact outside the MEDION online shop. 1 year |
1 year |
|
ad4mat |
Retargeting |
The provider's code is used to mark and demark users in the MEDION online shop for promotional re-contact outside the MEDION online shop |
30 days |
|
Performance Profiles (Adition) |
Retargeting |
The provider's code is used to mark and demark users in the MEDION online shop for promotional re-contact outside the MEDION online shop. |
1 year |
|
Adition |
Tracking & Analytics |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Bing |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Criteo |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Doubleclick |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Emarsys |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
EPOQ |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
|
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Hatch |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Mailpepper |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Nonstop |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Performance Media |
Marketing |
Marketing The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Schober |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Artefact |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Webtrekk |
Analysis/Basic |
Creation of usage profiles using pseudonyms for the analysis of visitor behaviour and for the improvement and needs-based design of our offer. |
6 months |
|
Ekomi |
Analysis/Basic |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
Ve Interactive |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
trbo |
Marketing |
The provider's code is used to evaluate and optimize the MEDION online campaigns. |
1 year |
|
|
Retargeting |
Tracking cookie from Facebook to provide a range of
advertising products such as Real Time Bidding by third-party advertisers. |
1 year |
Overview and description of the cookies we use to control advertisements
On this website, various data are stored by our following partners for the
control of advertisements ( = Data) measured. For this purpose, the frequency
of use of different topics is stored on a website-related basis and
advertising-relevant target groups are identified according to
socio-demographic characteristics and product interests. Only the statistical
samples resulting from the use of online advertising and editorial content are
processed. The information about your Internet usage can also be used across
websites to make a rough estimate of which advertising you may be most
interested in. You have the right to record the recordings of Data by our
partners by using the possibilities of opposition listed below (Opt-Out).
· Adition
· Advanced Store
· Google Adwords, Google
Remarketing
· Performance
Media
· Sociomantic
· Criteo
· Webtrekk:
· Google Analytics
· Facebook
Off Tasty
We use the web analysis service AB Tasty ab TASTY SAS, 3 Impasse de la
Planchette, F-75003 Paris ("AB Tasty") to carry out A/B or
multivariate tests and thus continuously improve our online offering.
In doing so, AB collects Tasty statistical information on visitor access. This
information is usage data (used browser, number of pages viewed, number of
visits, order of visit, duration of visit, interactive actions such as
filling/emptying a shopping cart, recording of the use of individual websites
(except in the check-out and the "My MEDION" area) etc.) which are
recorded anonymously and statistically evaluated.
It is not possible to inference a specific person or an individual purchase at
any time.
In addition, AB Tasty geolocation (regional details of your location) using
your IP address. After geolocation, which occurs immediately when you visit the
site, your IP address will be deleted immediately. A personalized pattern is
created to display content that meets your interests. This pattern is encrypted
and does not allow conclusions to be drawn about yourself.
Cookies are stored for the storage and recognition of page visitors. These have
a maximum term of 13 months and are then automatically deleted.
You can also delete the cookies manually or prevent them from being stored in
the future. Via the link https://www.medion.com/de/shop/#abtastyoptout=1 will be a Opt-Out cookie set,
future storages Prevents. If you delete your browser cookies, a new Opt-Out via
this link necessary. We would like to point out that with a Opt-Out some
features of the website are not available or only limited.
Webtrekk
We use on the basis of our legitimate interests (i.e. interest in the
analysis, optimization and economic operation of our online offer within the
meaning of Art. Lit. f. GDPR) the marketing services (short "Webtrekk
services") of the Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin
("Webtrekk"). Webtrekk has its registered office in Germany.
This company is thus subject to the scope of application of German and European
data protection law. It has been certified for data protection in the area of
web controlling in Germany, after its data processing has been checked for data
protection compliance and data security.
Webtrekk creates user profiles for the purposes of advertising, market research
or for the needs-based design of offers using pseudonyms, unless you object to
this. The user profiles are created via so-called cookies. These cookies have
different running times. Although most of the cookies used are so-called
"session cookies", some long-lasting cookies are also which will
recognise you as an anonymous visitor. The following cookies are used for web
controlling by Webtrekk Set:
• Session cookie (for session detection, lifetime: one session),
• Long-term cookie (for detection of new/regular customer, lifespan: 6 months),
• Opt-Out cookie (for exclusion from measurement, lifespan:
60 months/5 years),
• Opt-In-cookie (to extend the long-term cookie, lifetime: 12
months/1 year).
Users' data is processed pseudonymously within the framework of the Webtrekk
services, i.e.
Webtrekk for example, e.B. does not store and process the name or e-mail
address of the users, but processes the relevant data cookie-related within
pseudonymous user profiles. From the point of view of Webtrekk the ads are not
managed and displayed for a specific identified person, but for the cookie
owner, regardless of who that cookie owner is. However, if the user agrees to
Medion AG that his data will be processed without this pseudonymization and the
user identifies himself via our website, we will bring this data and the master
data stored with us together and transmit them encrypted (more precisely:
gehashed) to Webtrekk. An identification of the user's person by Webtrekk is
not possible. However, this comparison allows us to define specific user groups
(e.B. to establish a connection between interest in our products and age) and
thus to address user groups with targeted advertising measures within the scope
of their interests.
In order to collect data and evaluate it by Webtrekk and to exclude the
collection of usage data, so that you will no longer be collected (collected)
on this website in the future, a cookie must bewebTrekkOptOut" are
called). You can put this here: https://www.webtrekk.com/de/opt-out-webtrekk/.
This objection shall apply for as long as you webtrekkOptOut do not delete.
Alternatively/additionally, you can install a plugin in your browser to protect
your privacy, which offers the possibility to prevent tracking in principle –
e.B. AdBlock, Ghostery or Noscript (please refer to the data protection notices
of the respective plugin provider).
Insofar as we only process anonymised data, it is necessary to identify a
specific
person or their personal characteristics are no longer possible.
Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc.
("Google"). Google uses cookies. The information generated by the
cookie about the use of the online offer by the users is usually transmitted to
a Google server in the USA and stored there. Google will use this information
on our behalf to evaluate the use of our online offer by users, to compile
reports on the activities within this online offer and to provide us with other
services related to the use of this online offer and the internet usage.
Pseudonymous user profiles of the users can be created from the processed data.
We only use Google Analytics with IP anonymization enabled. This means that the
IP address of the users is truncated by Google within Member States of the
European Union or in other contracting states of the Agreement on the European
Economic Area. Only in exceptional cases will the full IP address be
transmitted to a Google server in the USA and truncated there. The IP address
transmitted by the user's browser will not be merged with other data from
Google. Users can save the cookies by adjusting their browser software to
prevent; Users can also prevent the collection of data generated by the cookie
and related to their use of the online offer to Google and the processing of
this data by Google by downloading and installing the browser plug-in available
at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser
plug-in, you can click this link to prevent the collection by Google Analytics
on this website in the future. In doing so, a Opt-Out cookie stored on your
device. If you delete your cookies, you will need to click the link again.
For more information about Google's use of data for advertising purposes,
settings and objections, please visit Google's websites: https://www.google.com/intl/de/policies/privacy/partners ("Data usage by Google when
you use our partners' websites or apps), http://www.google.com/policies/technologies/ads ("data use for advertising
purposes"), http://www.google.de/settings/ads ("Manage information that
Google uses to show you advertisements") and http://www.google.com/ads/preferences ("Determine what advertising
Google shows you").
AdTriba
On this website, technologies of the AdTriba GmbH - Hoheluftchaussee 112, 20253
Hamburg (https://www.adtriba.com/) – Data collected and stored from
which user profiles are created using pseudonyms. These usage profiles are used
for the analysis of visitor behaviour and are evaluated for the improvement and
needs-based design of our offer. Cookies can be used for this purpose. These
are small text files that are stored locally on the end device of the page
visitor and thus allow recognition when you visit our website again. The
pseudonymized user profiles are displayed without a separate explicit consent to
be given personal data about the bearer of the pseudonym. This website collects
and uses App- and cross-device information for reporting purposes. This is
expressly not personal data, from which information about individual users can
be viewed and can be traced back to specific users. Techniques are used to
track users across apps and devices, including cookie and ID synchronization.
You can object to the collection and storage of data at any time with effect
for the future by using the Url https://www.adtriba.com/privacy-policy/ tracking -by Adtriba (OptOut from
Adtriba tracking).
Google Marketing Platform (formerly Doubleclick by Google)
This website continues to use Google's Online Marketing Tool Campaign Manager.
Campaign Manager uses cookies to display ads that are relevant to users, to
improve campaign performance reports, or to prevent a user from seeing the same
ads multiple times. Using a cookie ID, Google records which ads are displayed
in which browser and can thus prevent them from being displayed multiple times.
In addition, Campaign Manager can use cookie IDs to use so-called Conversions
Capture the reference to ad requests. This is the case, for example, when a
user sees a Campaign Manager ad and later uses the same browser to access the
advertiser's website and buy something there. According to Google, Campaign
Manager cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a
direct connection to the Google server. We have no influence on the scope and
further use of the data collected by Google through the use of this tool. and
therefore inform you according to our state of knowledge: By integrating
Campaign Manager, Google receives the information that you have accessed the
corresponding part of our website or clicked on an advertisement from us. If
you are registered with a Google service, Google can assign the visit to your
account. Even if you are not registered with Google or have not logged in,
there is a possibility that the provider will find out and store your IP
address.
In addition, the Campaign Managers used enable us toDoubleclick Floodlight)
cookies to understand whether you perform certain actions on our website after
you have viewed or clicked one of our display/video ads on Google or on another
platform through Campaign Manager (Conversiontracking). Campaign Manager uses
this cookie to understand the content you have interacted with on our websites
so that you can later send you targeted advertising.
You can prevent participation in this tracking procedure in several ways:
• by setting your browser software appropriately, in particular, suppressing
third-party cookies will prevent you from receiving third-party advertisements;
• by disabling cookies for Conversion-Tracking by setting your browser to block
cookies from the domain googleadservices.com
https://www.google.de/settings/ads, deleting this setting when you delete your
cookies;
• http://www.aboutads.info/choices by disabling the interest-based ads of
providers that are part of the "About Ads" self-regulatory campaign,
deleting this setting when you delete your cookies;
• by permanently disabling firefox, Internet Explorer or Google Chrome in your
browsers, http://www.google.com/settings/ads/plugin,
• by means of appropriate cookie setting (see point 9 collection of personal
data when visiting our website). We would like to point out that in this case
you may not be able to use all functions of this offer to the full extent.
In addition, you can prevent Google from collecting the data generated by the
cookies about your use of the websites and the processing of this data by
Google by downloading and installing the browser plug-in available under https://support.google.com/adsense/answer/142293?hl=de
under "Display Settings", "Extension for Campaign Manager
Deactivation".
Learn more about Google Marketing Platform for
https://marketingplatform.google.com/about/ and data protection at Google in
general: https://www.google.de/intl/de/policies/privacy . Alternatively, you
can visit the Network Advertising Initiative (NAI) website at
http://www.networkadvertising.org. Google has submitted to the EU-US Privacy
Shield, https://www.privacyshield.gov/EU-US-Framework. Legal basis: Article 6 (1) a
GDPR
Artefact
On our website, the tracking and reporting tool of the Artefact Germany GmbH,
Philosophenweg 21, 47051 Duisburg, Germany (below "Artefact") for
use. This tool enables us to measure and deliver online marketing activities.
In addition, we want to ensure that our website is designed according to your
needs and the continuous optimization of our website. Cookie and pixel
technologies are used for this purpose. These interests are considered to be
justified within the meaning of Article 6 sec. 1 p. 1 Lit. f GDPR. In
connection with the playing of advertising materials as well as the evaluation
of click behaviour and Conversionrate, information about the use of this
website will be such as campaign, service provider, Conversion-, Click,
Partner, Order and Product ID, date and time of the server request,
Referrer-URL, user agent, anonymized IP address, geo-data, MLIDs (cookies),
timestamp of the touchpoint and currency collected and stored. You can prevent
the installation of cookies by setting the browser software accordingly.
However, we would like to point out that in this case not all functions of this
website can be used to the full extent. As an alternative to the browser
setting, especially for browsers on mobile devices, you can use the collection
of data by Artefact by clicking on this link (https://artefact.com/de/opting-out-of-cookies/) click. There will be a Optset a
cookie that prevents the future collection of your data when you visit this
website. The Opt-out cookie applies only in this browser and only to our
website and is stored on your device. If you delete the cookies in this
browser, you must Optset the -out cookie again. For more information on data
protection in connection with Artefact can be found in the privacy policy of
Artefact (https://artefact.com/de/datenschutz/).
13. Handling your data during payment
processingPaypal
If you decide to pay by PayPal, you will be forwarded directly to PayPal at the
end of the ordering process. If you are already PayPal customer, you can log in
with your user data and confirm the payment. If you are new to PayPal, you can
open a PayPal account and then confirm the payment. As a rule, the receipt of
payment via PayPal is booked with us only a few minutes after the order, the
dispatch of your order is prepared accordingly immediately. Please note,
however, that in rare cases on the part of PayPal, there may be editing errors
over which we have no influence. If you return the goods, the amount will be
credited to your PayPal account. For more information on PayPal, please http://www.paypal-deutschland.de/privatkunden/was-ist-paypal.html
prepayment
After submitting the order, and deciding to pay in advance, you will receive a
confirmation email. In this e-mail you will be provided with the data necessary
for the transfer, such as invoice amount, order number and bank details. When
transferring money, please specify the exact use tick that will be displayed in
the email.
Financing
If you decide to pay by means of a financing, you will be asked to disclose
various personal data. Financing is provided through the credit limit of a
purchasing account; Net loan amount depending on credit depending on 5,000 €.
Variable borrowing rates (annual): 9.47% when using the credit limit up to
€1000, above 14.84% (15.90% effective annual interest rate). The monthly rate
is 3% of the highest charge of the credit limit rounded up to a full €100, at
least €9. Information at the same time representative example in s. 6a para. 3
PAngV. Since the financing service is provided exclusively through Consors
Finanz GmbH, Schwanthalerstr. 31, 80336 Munich, MEDION does not have any
payment-specific data from the customer. More information about the financing
can be found here [Info] and under https://www.consorsfinanz.de/impressum/index.html
credit cardIf you decide to pay by credit
card, wirecard AG, Einsteinring 35, 85609 Aschheim forwards and process your
payment. For this reason, this name may also appear on your credit card
statement. Wirecard processes payment-specific data on behalf of MEDION as part
of payment processing and related services. In its role as a data processor,
Wirecard has a particular impact on compliance with the requirement of data
economy. Since the payment process is handled entirely via Wirecard, MEDION
does not have any payment-specific data from the customer.
MasterCard
MasterPassTM from MasterCard is a free digital payment solution that securely
keeps your payment card details and delivery addresses. You can register once
with MasterPassTM and in the future you can complete all orders easily, quickly
and securely with just a few clicks - always and with any device, whether from
your smartphone, tablet or computer. You can register directly during the
payment process: online at all participating banks or directly at MasterPass.com. MasterPassTM is open to all
cards: for example, you can deposit your MasterCard, American Express or Visa.
Registration and use is free of charge.
Amazon
With the Pay via Amazon function, MEDION allows you to use your customer data
stored at Amazon.de for your online purchase with us in the shop without having
to disclose your payment details. If you already have a Amazon.de customer
account, you can pay immediately with the payment method stored there - either
by direct debit or by credit card. To do this, click on the button in the
shopping cart "Pay via Amazon" and log in to your Amazon account.
Then select from your delivery addresses and payment methods and place the
order. Your bank account or credit card will only be charged if the delivery of
your order to your delivery address has been confirmed. Amazon Payments does
not pass on the payment data stored in your Amazon.de customer account to us
and you do not have to provide this information when ordering. You will not be
charged for any additional payments via Amazon. Cost. For more information and
your order overview on paying through Amazon, see https://payments.amazon.de. When paying via Amazon Payments,
all personal data communicated to Amazon Payments or collected by Amazon
Payments is primarily controlled by Amazon Payments s.c.a. (the
"responsible body") and secondary lysm by Amazon EU SARL, Amazon
Services Europe SARL and Amazon Media EU SARL, all three located at 5, Rue
Plaetis L 2338, Luxembourg. By using Amazon Payments, you acknowledge the
privacy policy of Amazon Payments.
14. Newsletter
newsletter sending and use of the e-mail address (service provider commissioned
by MEDION: emarsys eMarketing Systems AG, Hans-Fischer-Straße 10, 80339
Munich)When you subscribe to the free newsletter, we collect your e-mail
address and other personal data (name, first name, possibly the date of birth,
etc.). You will then be regularly informed about new products, valuable tips as
well as exclusive offers, voucher and gift promotions. After registration, you
will receive an email with a confirmation link, by clicking on which you will
complete the registration. If you no longer wish to receive our newsletter, you
can unsubscribe at any time by the unsubscribe link contained in each
newsletter mailing or by visiting our service portal via www.medion.com in the
area of data usage and advertising consent. There you can view, check and
change all consents given. Alternatively, you can send an email to
datenschutz@medion.com. Your information, including your e-mail address, can be
processed and used by MEDION AG Am Zehnthof 77, 45307 Essen for further
support, the sending of information on products and services as well as
surveys. Your shopping history will continue to be used for personal product
recommendations. This includes in particular items and product categories that
you have already viewed, searched for or purchased. This data is stored in
pseudonymized form. We use this data to provide you with personal product
recommendations and thus to facilitate the finding of relevant products. A
transfer to third parties without your consent will not take place. You can
object to the use of your data for the aforementioned purposes, in particular
for advertising and market or opinion research, at any time to MEDION AG as the
responsible body for data processing with effect for the future, without
incurring costs other than the transmission costs according to the basic rates.
Your data will be stored after your registration until revocation. Within the
scope of the legal permission pursuant to Section 7 (3) of the UWG, we are
entitled to use the e-mail address that you provided when purchasing a paid
service for direct marketing for our own, similar products or services. If you
no longer wish to receive advertising for similar products or services, you can
object to the corresponding use of your e-mail address at any time without
incurring any costs other than the transmission costs according to the basic
rates. To do this, you can unsubscribe from the product recommendations by
clicking on the unsubscribe link included in each mailing or by e-mail to
datenschutz@medion.com. The legal basis for data processing after the
registration of the newsletter is the consent in accordance with Art. 6 (1) (a)
GDPR, or in the case of dispatch as a result of the purchase of goods or
services in Germany. The legal basis for the logging of user behaviour and the
notification process are legitimate interests under Article 6 (1) (f) GDPR. The
interest is focused on a high-quality and technically secure newsletter offer.
15. Privacy notices for social plugins
Our website does not currently use social plugins of social networks (Twitter,
Facebook, etc.). Should this change in the future, the social plugins will only
start data transmission after you have activated the buttons. Every time a
website of our website is called up, which is provided with such a plugin, the
plugin causes the browser you use to load and display the visual representation
of the plugin from the server of the social network. In doing so, the social
network server, if you are registered there, is informed which particular
website of our website you are currently visiting and transmits other data such
as your IP address. We have no influence on the amount of data that the social
network collects with the help of this plugin. Please refer to the privacy
policy of the respective social network: e.B. facebook google and twitter
16. Information about your right to object
under Art. 21 General Data Protection Regulation (GDPR)
You can revoke your consent to the processing of personal data at any time to
MEDION. This also applies to the revocation of declarations of consent given to
us before the general data protection regulation (GDPR) is in force, i.e.
before 25.05.2018. Please note that the revocation will only work for the
future. Processing carried out prior to revocation is not affected.
Case-by-case right to object You have the right, for reasons arising from your
particular situation, to object at any time to the processing of personal data
concerning you, which is carried out on the basis of Article 6(1) e GDPR (data
processing in the public interest); this also applies to profiling based on
that provision within the meaning of Article 4(4) GDPR. If you object, we will
no longer process your personal data unless we can prove compelling legitimate
grounds for processing that outweigh your interests, rights and freedoms, or
the processing serves to assert, exercise or defend legal claims. Insofar as we
base the processing of your personal data on the balancing of interests, you
can object to the processing. This is the case if the processing is not
necessary for the performance of a contract with you, which is presented by us
in the following description of the functions. In exercising such an objection,
we ask you to explain the reasons why we should not process your personal data
as we do. In the event of your justified objection, we will check the situation
and will either discontinue or adapt the data processing or show you our compelling
reasons for protecting us, on the basis of which we have to continue the
processing. Right of objection to the processing of data for direct marketing
Purposes In individual cases, we process your personal data in order to conduct
direct marketing. You have the right to object at any time to the processing of
personal data concerning you for the purpose of such advertising; this also
applies to profiling in so far as it is related to such direct marketing. If
you object to the processing for direct marketing purposes, we will no longer
process your personal data for these purposes. The objection can be made
without form and should be addressed as far as possible to: MEDION AG,
Datenschutz, Am Zehnthof 77, 45307 Essen
17. Information about Apps
App Stores/InstallationThe MEDION apps are available through third-party app
platforms, so-called app stores (e.B.g. Google Play and Apple App Store). The
download therefore requires prior registration with the respective app store.
MEDION has no influence on the processing of your data in connection with your
registration and use of these app stores. The operator of the respective app
store is solely responsible in this respect. Please contact the respective app
store operator directly if necessary. App permissionsTo provide you with the
functionalities of the apps, the apps must be able to access various functions
and data of your mobile device. To do this, it is technically imperative that
you grant the apps selected access permissions. Otherwise, the apps are
unfortunately not usable for technical reasons. Before using the apps for the
first time, we expressly point out the requested access permissions. Most of
the time, the permissions are: Location:This permission is required to
determine your current location for location-based services. This permission
allows your smartphone to use your GPS data, Wi-Fi identifiers and/or Bluetooth
to determine your location, depending on what you have activated. Address Book:
This permission supports the selection of contacts to be informed for the user
and provides the possibility to search for and select the appropriate persons
in the contact details. For this to be possible, the apps need the 'Contacts'
permission to access the contact details. Wi-Fi connection information: This
permission requires access to the Wi-Fi status in order to be able to
automatically inform the userwhether a connection to the Internet exists and to
be able to switch to 'offline' control if the Internet connection is not
established or cannot be established, it is necessary to check the state of the
network and to be able to search for WLAN connections/home networks. Push
notifications: Push notifications are messages sent to and prioritized by the
apps on your device. Our apps use push notifications in the delivery state, as
long as the user has consented during the app installation or on the first use.
Receiving push notifications can be deactivated at any time in the device's
settings. User behaviour: Within the scope of the legal regulations, we, or
companies commissioned by us, create user profiles under a pseudonym. These can
be evaluated for advertising and market research or for the needs-based design
of the apps. It is not possible to draw any immediate conclusions about the
user. There is no link between the profile data and further information about
the user. Log data: This permission allows you to automatically store log data,
such as the information your browser sends when you visit a website, or that
your mobile app sends when you use it. This log data may include your IP
address, the address of the websites visited, the type and settings of the
browser, the date and time of your request, and cookies.Device information:
MediON may also collect information about the device on which the apps are used
in addition to log data. This includes device type, operating system used,
device settings, unique device identifiers, and crash data. Whether some or all
of this information is collected depends on the type of device you are using
and the settings associated with it. This allows error messages and system
crashes to be analyzed to improve future operations. Personal data is not
required or collected. Social media: If you connect to our apps through
third-party social media sites (such as Facebook or Twitter or Instagram or
Google+), you agree to the permissions stored there under your personal
account. MEDION does not have access to the personal data you have stored
there.
18. Responsible body
Responsible body is MEDION AG Am Zehnthof 77, 45307 Essen. The company data
protection officer and the company data protection officer, Peter Staab, can
also be reached via e-mail: datenschutz@medion.com
Board of directors: Gerd Brachmann (Chairman), Christian Eigen (Deputy
Chairman) Chairman of the Supervisory Board: Dr. Rudolf Stützle Headquarters of
the company: Essen AG Essen HRB 132 74 Back to the
19. Special data protection at MEDION vacuum cleaner robot MD18661
MEDION and the service partner Robart GmbH, Friedhofstraße 4, 4020 Linz, Austria, use your data to make the use of the intelligent vacuum cleaner robot as pleasant as possible for you and so that you can optimally benefit from the functions of the robot.
19.1. Privacy Policy for Robart Services
The following data protection information of Robart GmbH applies to the use of the digital services ("Services") via the smartphone app or the web portal (collectively "App") in connection with your intelligent vacuum robot ("robot") and the services offered via the app, Friedhofstraße 4, 4020 Linz, Austria, e-mail: office@robart.cc as controller within the meaning of Article 4 of the EU General Data Protection Regulation (GDPR): You can reach our data protection officer by e-mail to dataprotection@robart.cc or the postal address with the addition "the Data Protection Officer".
The protection of your personal data is important to us, especially with regard to the protection of the right of personality in the processing and use of this information. In the following we inform you about the collection of personal data when using our services. Personal data is all data that can be personally related to you, such as name, address, e-mail addresses, user behavior.
19.2. Categories of data collected
As part of the use of our services, we collect a number of data. These may be personal data within the meaning of the GDPR, in particular in a combined form. We distinguish between the following categories of data:
19.2.1. Master data
In connection with the registration for our Services, we collect and use the following master data from you:
· E-mail address
· Password
19.2.2. Your robot's specifications
When a robot is commissioned, the robot's operating and status information ("technical data") is transmitted to ROBART. These technical data include in particular:
· Type and type designation of the robot
· Serial number and manufacturing date
· MAC address of the network adapter
· Counter values and statistics on cleaning operations, misconduct, room size, dirt intensity, etc.
· Battery level and charging cycles
· executed commands and functions via the app together with the time of operation
· Status of the robot (on, off, as well as time of status change)
· Diagnostic and error messages of the robot
· Types of cleaning and time of cleaning
· Software versions and time of execution of software updates as well as log files of the software
· Map data
· Device settings
19.2.3. Technical data of your device on which you use our app
As part of the use of our app and services, we may process data from your device on which you installed the app or use the service ("End Devices Data"). These terminal devices include:
· IP address of the requesting device
· Executed commands and functions via the APP together with the time of operation
· Client User Agent
· Registered users
· Device type of the device (Apple, Android, Windows Phone)
· operating system used by the requesting device
19.2.4. Usage data of our services and app
Usage data of our services and app contains information about your use of our app and services, such as .B duration of use of our app and services, features of the app or services used.
19.3. Processing operations and uses
19.3.1. Automated data processing by the app
As with any web service, our server automatically and temporarily collects end devices from the server log files, unless you have deactivated it. If you want to view our app, we collect the devices data that is technically necessary for us to display our app correctly and to ensure stability and security. The legal basis is Art. 6 sec. 1 lit. f) GDPR.
19.3.2. Data processing in case of general contact
If you provide us with your master data during registration, in your profile or via our contact form via our app, this is generally done on a voluntary basis. This data is used for the processing of the contractual relationship, for processing your enquiries or your orders and for own market or opinion research and for own advertising by post and e-mail. Further use, in particular the transfer of data to third parties for the purposes of advertising, market research or opinion research, does not take place. The legal basis is Art. 6 sec. 1 lit.b)GDPR or Art. 6 sec. 1 lit. f) GDPR.
19.3.3. Processing with registration and use of our services
When you register for the use of the Services via our app, we collect your master data for the processing of the contractual relationship. If you include a robot in your profile, the technical data transmitted by your robot will be linked to your profile. The legal basis for the processing is Art. 6 sec. 1 p. 1 lit.b GDPR.
19.3.4. Use of data transmitted by a robot
In general, the connection of the robot to the Internet through a possible bidirectional data exchange allows the continuous remote retrieval of data for the efficient control and control of the robot.
Only with the integration of the robot by the user will the technical data be linked to his user profile. If the technical data thereby assignades to a person within the meaning of Art. 4 No. 1 GDPR, we process the data for the provision of the contractual services in connection with the use of the services by the user. The legal basis for this is Art. 6 (1) lit.b GDPR.
We reserve the right to use the technical data as well as usage data, in particular for statistical purposes and for the further development of products. This also applies in the event of termination of the user's use of the app or service.
19.4. Disclosure to third parties
Insofar as you have provided us with personal data, these will not be passed on to third parties.
· A transfer will only take place within the scope of a consent given by you. When collecting the data, you will be informed of the recipients or categories of recipients.
· processing your enquiries, your orders and the use of our services to commissioned subcontractors who receive the necessary data only for the execution of this order and use it for specific purposes.
· processing of orders in accordance with Article 28 GDPR to external service providers. These have been carefully selected and commissioned by us, are bound by our instructions and the provisions of the GDPR and are regularly checked.
· the fulfilment of legal obligations to bodies authorised to provide information.
19.5. Storage time
Ipersonal data will only be used as long as is necessary for the existing customer relationship. Despite this, we are obliged to store your address, payment and order data for a period of ten years due to commercial and tax law requirements.
19.6. Your rights
You have the following rights with regard to your personal data:
· Right to information,
· right to rectification or erasure,
· right to restrict processing,
· Right to object to the processing, in particular on the basis of legitimate interests
· right to data portability.
Please send your written enquiry to Robart GmbH, Friedhofstraße 4, 4020 Linz, Austria, e-mail: dataprotection@robart.cc or via the contact form.
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
(As of this data protection declaration of MEDION AG, 04.12.2019)